Due to the outbreak and the spread of the Novel Coronavirus (COVID-19) epidemic around the world, on March 18, 2020, the Central Epidemic Command Center of the Republic of China announced that all non-Republic of China nationals will be restricted from entering Taiwan effective from 00:00 on March 19, 2020. Furthermore, Taipei City has entered the level 3 warning zone from May 15, 2021. In order to ensure the continuous normal operation of Chief Telecom Data Centers, we have implemented the relevant preventive and control actions to achieve the following goals:
The Data Center preventive and control actions are as follows:
To ensure the normal operation of our data centers, everyone who is preparing to enter the IDC should obey the following access rules:
The above precautions may cause inconvenience for you to access the data centers. In addition, because of the staffing and regional duty plans, the data center service might be slightly lower than usual. However, in order to ensure your health and safety, and data center operation continuity, we apologize for any inconvenience caused.
Chief Telecom upgraded the control measures for IDC room
Due to the severe domestic COVID-19 epidemic situation, Taipei City has entered the level 3 warning zone from May 15, 2021. The company will cooperate with the government’s epidemic prevention policy to upgrade the level of epidemic prevention operations to reduce the possibility of infection. Except those entering and leaving the IDC room for the necessity of body temperature measurement and disinfection, “entering and leaving the IDC room”will be made by real-name appointment in advance (at least 4-hour before entering the IDC room) via email application. It is expected that strict control measures will be adopted to maintain the safety of the IDC room and customers. If it is not necessary for operation and maintenance, please try to avoid entering and leaving the IDC room, and use remote operations for maintenance.