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2022-03-01

Dial “1990” for “Life Advisory Service Hotline for Foreigners in Taiwan

For free local consultation services, 070 VoIP users can  dial “1990” for “ Life Advisory Service Hotline for Foreigners in Taiwan”.
2022-02-24

Announcement of Chief IDC Access Control During COVID-19

In accordance with CDC’s policy adjustment for COVID-19, and in consideration of the safety and rights of IDC and customers, Chief IDC will make appropriate adjustments to control measures. During the period of epidemic prevention and control, please kindly understand and comply with the related control measures. If it is not mission-critical, please avoid entering the IDC, or use remote hand operation for maintenance as possible.
2022-01-13

Announcement of Chief IDC Access Restriction During COVID-19

Due to the continued severity of COVID-19 epidemic, Chief IDC will take more stringent epidemic control measures to reduce the risk of infection. Please kindly understand and comply with the control related measures. If it is not mission-critical, please avoid entering the IDC, or use remote hand operation for maintenance if possible.
2021-11-24

Chief Telecom 7×24 direct connect to IBM Cloud

Chief Telecom announced the release of Chief Cloud Exchange (CCX) x IBM Cloud Direct Link in Taiwan to provide faster and dedicated connect services. The 7x24 hybrid cloud service will assist domestic enterprise customers to expand their cloud business.
2021-10-29

The adjustments of the data center access controls in accordance with the epidemic alert level 2

The COVID-19 epidemic has gradually slowed down, and the situation is under control now. The regulations imposed to prevent the epidemic therefore have been loosened. On October 17, the Central Epidemic Command Center (CECC) announced that it will maintain the epidemic alert level as Level 2, effective from October 19 to November 1. In line with the epidemic prevention rules, Chief IDC will make appropriate adjustments to control measures. In consideration of the safety and rights of IDC and customers, Chief IDC will comply with the related regulations and further take strict prevention measures to ensure the normal operation of data center. In accordance with the adjustment of the epidemic and the normal operation of the data center, starting from November 1, the related access control measures of data center are listed below. Cancellation of the prior access application and the crowd capacity control. Cancellation of the regulation of the same personnel/operator being not allowed to enter Chief’s LY and HD buildings within a week (7 days). Cancellation of the regulation of the couriers being not allowed to enter IDC building. CHIEF IDC will implement single-entry/exit access control. Before entering IDC, make sure your hands disinfected with hand sanitizers, and all the visitors shall pass temperature measurement and wear masks. If there is a fever (forehead temperature higher than 37.5 °C or ear temperature higher than 38 °C), the visitor will be refused to enter IDC buildings. Chief IDC may make rolling adjustments to access control measures based on the COVID-19 situation. Above prevention and control measures are to ensure your health and safety and maintain the continuous operation of IDC service, please kindly cooperate and understand. Thank you.
2021-10-15

President Tsai Ing-Wen present at the groundbreaking ceremony of Chief Telecom’s smart and green IDC

Held at 10am on Friday, Oct 15th, the groundbreaking ceremony of Chief Telecom (TWSE: 6561)’s new smart IDC welcomed VVIP guests including President Tsai Ing-Wen and other high-level government officials along with Mr. Sheih Chi-Mau, Chairman of Chunghwa Telecom (CHT), and marked its completion with them holding golden ceremonial shovels together.
2021-08-02

Chunghwa Telecom partners with Chief Telecom to launch Chief i Health APP

Chunghwa Telecom and Chief Telecom announced their partnership on launching Chief i Health APP, which integrates the data of exercising, diet and health, and conducts health risk evaluation through big data analysis to provide the public with a dedicated mobile health manager.
2021-07-26

The access control measures of data center in accordance with the epidemic alert level 2

The COVID-19 epidemic has gradually slowed down. On July 18, the Central Epidemic Command Center (CECC) announced that it will lower the epidemic alert level to Level 2, effective from July 27 to August 9. In line with the epidemic prevention rules, Chief IDC will make appropriate adjustments to control measures. In consideration of the safety and rights of IDC and customers, Chief IDC will take strict precautions to ensure the normal operation of data center. In accordance with the adjustment of the epidemic and the normal operation of the data center, the access control measures of data center are listed below. In addition to temperature measurement and disinfection when entering IDC, visitors would be required to register their names for access application within a week. The crowd capacity control will be adjusted to 10 people as maximum for each floor. For IDC access application, make sure to apply in advance via e-mail and get approval in 4 hours before entering IDC building, Applicants are limited as registered personnel for specific IDC access; the same personnel/operator is not allowed to enter Chief’s IDC buildings (LY building and HD building) within a week (7 days) to avoid all contact identified and increased risk of infection due to personnel movement across IDC buildings. If necessary maintenance is needed to enter both of buildings, proof of negative PCR test result issued within two days is required. CHIEF IDC will implement single-entry/exit access control. Before entering IDC, make sure your hands disinfected with hand sanitizers, and all the visitors shall pass temperature measurement and wear masks. If there is a fever (forehead temperature higher than 37.5 °C or ear temperature higher than 38 °C), the visitor will be refused to enter IDC buildings. The parcels would be disinfected outdoors and then delivered to each […]
2021-06-09

Announcement of Chief IDC Access Restriction During COVID-19 Level 3 Epidemic Alert

Due to the continued severity of COVID-19 epidemic, the Central Epidemic Command Center (CECC) announced that epidemic restrictions in Taipei City had been raised to Level 3. In compliance with the pandemic-prevention policies, Chief IDC access control will be also raised in response to Level 3 epidemic prevention measures to reduce the possibility of infection.