Service Industry

A well-known cloud network platform provider is committed to creating a better network environment for games, providing smoother and ultra-low latency gaming experience to gamers.

A market leader in Taiwan’s leasing industr has been adopting Chief Cloud eXchange (CCX) service since 2018, which not only enhances operational efficiency but also provides a more stable and efficient service experience with its customers.

A leading global networking equipment brand, specializing in network product development and solution planning, has successfully adopted the Chief Cloud eXchange (CCX) solution in October 2022. This solution was designed to create a stable and secure cloud connection, laying a solid foundation for the Company’s global business development.

The leading Direct Selling company in Taiwan adopts Chief Telecom IDC services to completely replace self-built data centers.

By leveraging BMC service, the audio and video service provider established a stable, low-latency, dedicated network and improved end-to-end real-time interactive audio and video experiences for users even under complex network environments. At the same time, BMC service also helps reduce operation and maintenance costs, increase operation efficiency, and expedite technology developments and upgrades, allowing the company to further expand its global footprint.

A global gaming company (hereinafter referred to as the Client) chose Chief Cloud eXchange (CCX) service coupled with distributed denial-of-service (DDoS) protection to successfully improve the network efficiency and stability, and ensure the operational security.

A global gaming company which provides a platform for clients utilizes Bare Metal Cloud (BMC) service with three advantages of speed, customization, and flexibility to provide low latency and excellent digital experiences for players around the globe.

A well-known global VPN service provider was facing with three problems, which were emerging market connectivity, server testing and coverage expansion when it intended to expand to APAC. By leveraging BMC service, the Client can quickly deploy VPN PoPs in Hong Kong, Kaohsiung, Tokyo, Seoul, Singapore, and Manila, and manage global IT resources, helping them successfully expand to APAC market.

A well-known financial holding company in Taiwan adopts CCX to solve network connectivity and security problems.

The one-stop Chief CCX service stabilizes your network connection. The game company boosts high business performance and keeps hitting new highs. Direct access to GCP enables you to get faster connection and better security at lower bandwidth costs. In the virtual game world, every second counts. Internet connection generally determines if you can win in online games. In recent years, people rarely went outside, especially during the pandemic. “Playing online games at home” has become one of the popular leisure activities, which leads to a significant increase on gaming consumption. A domestic game company utilizes Chief Cloud eXchange (CCX) to improve the network connection since CCX can provide customers with higher reliability, higher delivery rate and up to 10Gbps bandwidth connection. CCX also enables the game company to successfully create its dual advantages of “uninterrupted gaming experience” and “guaranteed quality”. The game company therefore continues to reach new performance heights.   The rise of the stay-at-home economy has made the domestic game industry to become a hot topic to discuss on online community platforms. According to the latest report from Newzoo, from 2019 to 2024, the global game market will grow with an average annual growth rate of 8.7%, estimated to surpass the $200-billion threshold in 2023. The report also indicated that the total game revenue generated in Taiwan is ranked 6th in the world, showing the high growth potential in domestic game industry. CCX is an integrated multi-cloud platform to enable direct connection to 5 major international public clouds The senior executive of the game company indicated that they used public internet but frequently suffered from the unstable network connection. A sudden network disconnection or network congestion had a serious impact on company’s reputation and operational performance. Therefore, they conducted a market research in the beginning of this February, […]

Sam Yu, CEO of Neway Technology, said, “We have assisted many customers to activate IEPL services in Japan, Philippines, Hong Kong and China. Chief, as an international submarine exchange center in Taiwan and the network hub of East Asia, helps us to gain more resources nearby to meet our customers’ needs.”

CloudRiches utilizes Chief CCX service to build a one-stop connection to global cloud services – helps businesses with both hybrid cloud and multi-cloud strategies by leveraging fast, secure and reliable network. With the rapid growth of public cloud adoption, high-speed, secure and consistent network are the essentials for businesses to use public cloud services as an extension of their on-premises data centers so as to achieve hybrid cloud or multi-cloud architectures. CloudRiches is the first Azure Expert MSP in Taiwan, providing cloud managed services on Azure to customers with IT Service Management (ITSM) compliance. It also utilizes Chief Cloud eXchange (CCX) service that enables dedicated connection to global public clouds, allowing businesses to move data and mission-critical apps to the cloud securely, and access cloud resources and advanced applications. Hamson Tseng, General Manager of CloudRiches (right) and Alma Lin, Sales Director of CloudRiches Alma Lin, Sales Director of CloudRiches, said, “It is our best benefit that customers can have access to the clouds with a stable and reliable network. We can put in more effort into customers' requirements for cloud migration and cloud environment optimization in order to avoid the undesired interference arisen from the transmission. We’ve been adopting Chief’s CCX service for three years. According to customers’ feedback, there has been no network interruption till now, and it is also useful for project scheduling.” Optimize overseas network performance by leveraging submarine cables CloudRiches is the company who was born in cloud and specializes in cloud services. At present, it has about 800 customers around the world, of which nearly 20% are located overseas, mainly from Taiwan, Hong Kong and China, with an annual growth rate of 150%. However, since Microsoft hasn’t officially launched its new Azure datacenter in Taiwan, customers in Taiwan usually choose the nearest datacenter in Tokyo […]

The customer conducts a series of tests and officially connected to GCP through CCX dedicated line in January 2021. It entirely avoided the network instability, disconnection and network congestion etc. and allowed the customer to gain access to GCP via a high-speed secure private connection.

A well-known semiconductor manufacturer in Taiwan adopted Chief Cloud eXchange (shorted for CCX) service, which not only successfully solved the problem of network disconnection, but also provided the high reliability, high delivery rate and connection speed of up to 10Gbps.

Apeiro8 combines the self-developed ApeiroCDN platform with the Chief Cloud eXchange (CCX) service to not only simplify maintenance operations and troubleshooting procedures, but also enhance web browsing experience.

To face the fierce competition in the public cloud and network service market, Leyun adopts Chief cloud eXchange (CCX) service to take advantages of speed, stability and neutrality, which can add more value to their own SaaS services, and also assist more enterprises to get the cloud migration off the ground securely.

In order to make migration to the cloud with “high stability” for enterprise digital transformation, this company has collected relevant information about cloud application services in the market. After repeated evaluations, it finally decided to adopt CCX service.

High-quality dedicated direct connection to Azure cloud platform to accurately grasp business opportunities worth over 10 billions.

Taiwan’s leading e-Paper brand utilizes CCX service to comprehensively improve the backup efficiency.

Taiwan’s leading e-Paper brand utilizes CCX service to comprehensively improve the backup efficiency.

Human Resource Agency adopt Chief Telecom CCX cloud application service and enjoy high cost-performance ratio.

High-quality dedicated direct connection to Azure cloud platform to accurately grasp business opportunities worth over 10 billions.

Cloud Ace utilizes Chief Telecom’s CCX platform to build high-quality integration service between on-premise and cloud environments.

Lebledor F&B join hands with Chief Telecom to build up a model of technical application in catering industry.

Cherri Tech decided to deploy AWS Direct Connect, the virtual private connection solution, via Chief Cloud eXchange (CCX), and this has shown several immediate benefits.

MiTAC optimizes the hybrid cloud model by using CCX to build direct connection with Google. Joining hands with Chief Telecom to introduce innovative cloud technologies and accumulating practical experiences to accelerate cloud service promotion. MiTAC Information Technology Corp. has inherited rich experiences in system integration and core technology from MiTAC Inc, and transformed into an AIoT solution provider that can integrate cloud, edge and edge computing. Therefore, when experiencing the advancement in cloud technologies, MiTAC has often become the pioneer, responding to market demands with the most advanced and completed portfolio of cloud services. Consequently, MiTAC was among the first group of users of Chief Cloud eXchange (CCX)’s private connection to multi-clouds back in July, 2019, through which they were able to improve both the information security and user experience. Their first step was to connect to Google Cloud Platform, followed by plans of connecting to other public clouds next year. Mr. Burt Sun, Chief Manager of Cloud Services Operation Division of MiTAC commented, “Hybrid cloud is an inevitable trend, and the adoption rate is gradually increasing. However, in terms of the usage of hybrid cloud for us and most enterprise users, the investment of using leased lines to connect with public clouds is too large. And through Chief Telecom’s CCX service, we’ll be able to enjoy the same grade of connectivity, stability and guarantee on information security via the most cost-effective way.” The Cloud Services Operation Division of MiTAC and Chief Manager, Mr. Burt Sun (third from the left) Upgraded information security in compliance with regulations MiTAC is the first Infrastructure as a Service (IaaS) provider in Taiwan, and it has transformed into the distributing and reselling partner of public clouds such as GCP, Azure, and the upcoming AWS in response to market changes. In the meantime, MiTAC itself […]

Combining VM and IDC, Chief customized a hybrid cloud solution that is efficient, secure and easy to manage, assisting Bora Pharmaceuticals to build up key ERP and database applications With Chief Telecom’s hybrid cloud solution, Bora Pharmaceuticals has smoothly accomplished the goal of migrating its core ERP and DB servers to VM and IDC provided by Chief Telecom and successfully connected the two.This has laid an important groundwork for Bora Pharmaceuticals as its plan to become listed in the OTC market requires the company to conform with information security standards and meet compliance obligations, and in the same time Bora Pharmaceutical also reached its own yearly goal of server virtualization. Founded in 2007, Bora Pharmaceuticals focuses on the industry of pharmaceuticals and has the strength of innovation in R&D, with its products ranging from medical drugs to dietary supplements. In addition to Union Chemical & Pharmaceutical Co. Ltd. which was merged by it, Bora Pharmaceuticals owns two offices in Neihu District, Taipei City which are in charge of sales and R&D, as well as a plant in Guantian District, Tainan City. Bora Pharmaceuticals plan to become listed in the OTC market, which was why seeking a more rigorous information security protection method and lowering operational risks has had become the important goals of Bora Pharmaceuticals ever since. Dual certificates in information security management were the powerful advocates for Bora Pharmaceuticals to choose Chief Telecom as the supplier of IDC and VM Po-sung Wu, Manager of IT department of Bora Pharmaceuticals indicated that though Bora Pharmaceuticals had its own on-premise datacenter in the past, it has become essential for them to prepare themselves with more advanced information security protection as well as operational risk management in order to cater to the fast growth of the company. Collocation and server virtualization, after […]

awoo utilized Chief Telecom’s latest cloud exchange platform (Chief Cloud eXchange, CCX) and connected to GCP via the private dedicated connection provided by CCX. As a result, awoo was able to shorten the email delivery time of TigerFly to three seconds, and in return improved user experience.

Caves Books was established in 1952. In firm and solid paces, Caves has become one of the most important campus bookstores in Taiwan campus. Caves is also a pioneer in English language learning materials for children, adults and collegiate students. Now they have 28 stores that can provide nearest services. Caves Books adopted Chief IDC solutions to create a secure e-commerce environmentChief Telecom provides not only technical specialists and secure environments, but also reasonably service price.Weber Chang, Deputy Manager of Information Technology Department of Caves Books Caves Books was established in 1952. In firm and solid paces, Caves has become one of the most important campus bookstores in Taiwan campus. Caves is also a pioneer in English language learning materials for children, adults and collegiate students. Now they have 28 stores that can provide nearest services. To strengthen markets, Caves set up an e-business department. A business website which was built and hosted in a famous telecommunication's data center, Caves can interact with readers through Internet and provide books search, shopping, download materials and discussion. Caves really builds a paragon of Publishing in Web 2.0 era. Customer security first, Caves Books divides website maintenance jobs into specialty divisions. "Keep a forward-looking, positive people can control the trend; conservative people can maintain advantages" is the guideline of Caves Books. To follow the Personal Information Protection Act., Caves Taipei headquarters took a full inspection for their web site spontaneously last year. Through this self-inspection, Caves discovered some security issues in its hosting data center and asked for improvement. However, the many times of improvement were not satisfactory. Weber Chang, deputy manager of Information Technology department of Caves said that the customer data security is the first priority to Caves to take into consideration. Caves will take it with the highest security standards. […]